I want to share my steps on how to have my domain name back into my account after stolen / taken by scammer.
Chronologies:
My domain name posted to sell on DigitalPoint and bought by someone with paypal’s verified user status.
I got payment on my paypal and domain name pushed to buyer (scammer on my case).
How i know i’m a victim of scammer.
In the next day after transaction, i got mail from paypal.
| Subject: PayPal Investigation of the Received Unauthorized Claim: Case ID #PP-511-xxx-xxx. Content: An unauthorized account activity claim was recently filed against the following transaction: Buyer’s Name: James Whitt Buyer’s Email: Fournitwhitts@aol.com Buyer’s Transaction ID: 26H616xxxxxxxxxx Transaction Date: Jul 14, 2008 Transaction Amount: -$xxx,xx USD Your Transaction ID: 3GV7xxxxxxxxxx Case Number: PP-511-xxx-xxx Seller’s Transaction ID: 3GV7xxxxxxxxxx To complete our investigation, you must provide additional information within the next seven days. Please log in to your PayPal account at https://www.paypal.com and go to the Resolution Center to view the details of this case. You will have the opportunity to enter any details or information regarding this case which will help PayPal investigate the matter fully. Thanks for your cooperation through this process. We are continuing to work to ensure that PayPal is secure for all users. Sincerely, PayPal Account Review Department |
Money come from this transaction freeze / hold by paypal.
At this point i know that a buyer of my domain is scammer.
Words “to ensure that PayPal is secure for all users” on paypal’s email, later at the end i use to force paypal to release the money (sorry that i don’t want to share and discuss here).
What i did after i know i’m a victim of scammer.
Provide paypal all informations as per request.
Mail to undo@godaddy.com to have my domain back into my account.
I got reply from godaddy:
| Thank you for contacting us. Please forward any auto-generated emails you received when the domain was changed. Also, please complete the attached Request for Undo of Change of Registrant form. Complete, sign, and return the form to us, along with the required identification. You may scan or take a digital photo of the information and email it undo@godaddy.com. Once all the required documentation has been received, we will investigate the matter and respond to you via email as quickly as possible. If all required documentation is not received within 10 days we will consider the matter closed. In the meantime we have placed a lock on the domain, which will prevent it from being further modified or transferred to a different Registrar. Thank you, Undo Department |
I sent all related documents to godady: Request for Undo of Change of Registrant form + identity card, Auto-generated emails when the domain was changed, Auto-generated email when the domain was received, Auto-generated email GoDaddy.com Order Confirmation.
I got reply from godaddy:
| We will be reinstating the domain name xxxxxxx.xxx to you. Please create a new account with a secure password. Please reply back to this email with your account number and we will move the domain name in to your new account. Thank you, Undo Department |
And finally this email:
| We have moved the domain xxxxxxx.xxx into an account with your name on it. Please immediately update your information to current valid contacts and for security purposes please reset your password. |
Finally.
I got my domain name back into my account.
I don’t want to mention and have further discussion here about the money status on my paypal.
Thanks God, thanks to GoDaddy and thanks to PayPal.
Like in the movie, at the end, who are honest and play fair will become a winner.

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